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Q&A

What shall I do if my child doesn't get off the bus?

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Contact your child's school immediately. Do not go to the school! 

Can my child ride a different bus?

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No, your child is assigned one bus, one seat and one bus stop. If an emergency situation arises, contact the Transportation Department via communication form or 241-1552 x1006.

Can my child get on or off at another bus stop?

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No, your child must board and exit the bus at the assigned bus stop. If an emergency situation arises, contact the Transportation Department via communication form or 241-1552 x1006.

Can the driver drop my child off at our house?

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No, the driver must adhere to the assigned bus stops.

Can my child change his/her seat?

Posted by: No, the bus driver assigns the seats. If a problem arises requiring a seating change, contact the Transportation Department 241-1552 x1006. 

Does my child need a parent/guardian to be present at the bus stop?

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Yes, young children need a parent/guardian to accompany them at the bus stop. This pertains to students attending the Margaret Clifford School and the Charles Stratton School. If a parent/guardian isn't present when the bus driver arrives at the bus stop with the child, the bus driver will return the child to school. 

What time will the bus drop my child off at the end of the day?

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An exact time cannot be determined due to a variety of circumstances. Eventually, an approximate time will develop. Check your child's school for dismissal times.

How do I make a change in my child's dismissal procedure?

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Send in a communication form which can be printed from the school website found under the parent tab or call the Transportation Department 241-1552 x1006